These words can easily have their pictures taken in a tiny room with a window sporting one-way glass, where all the walls are painted grey with the exception of the horizontal lines that tell the photographer how tall these beings are. No, these mugshots aren’t supposed to be pretty. These are the usual suspects a consumer will point a finger at whenever he/she feels she’s been had in any negotiation or has an unpleasant experience during any sale or experience. (Poof. The clouds come and go and the words lining up against the grey wall disappears) The consumer will often leave a bad experience and never think about how to better the purchasing situation.  They will often just go to another store or car dealership (for example) and work with a salesperson they can stand […]

What started as a normal flight for Twitter user, Dustin Moore, (@theamericanrd), ended with the most memorable landing. Dustin’s experience prints an everlasting impression, reads like a feel good movie, and leaves us with a message worth writing on a napkin as a daily reminder. It’s been a difficult week. But, rather than publicly air my grievances, I’d like to share w/ you the kindness strangers offered us the day we brought our daughter home. I hope our story uplifts you, and reminds you there is goodness to be had in this world. Dustin Mooore A thread…  “Not too long ago, my wife and I boarded a @SouthwestAir flight with our recently adopted infant daughter. W/ clearance to return home to California, my wife carried our precious bundle, while I offered numerous apologies to passengers while maneuvering […]

When business is booming, most businesses take to the sky and allow their endorphins to sit at the cockpit, enjoying the flight. Nothing but clear blue skies ahead with no slowing down in sight because hypothetically they shouldn’t be preparing for landing or coming down anytime soon. This is what most businesses aim to work so hard for. Business owners and operators want the story to blow up like every story we’ve heard, read, and seen, everywhere, from rags to riches and never looking back. And when business is rough or lacking, that is when most business owners and operators shut the doors and lock themselves in a cave with their spreadsheets and magnifying glasses to try and figure out what is causing this business drought. However, sometimes it’s a better idea to take stock […]

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We’re in the digital age and information is of no shortage here! From watching videos to reading articles in the palm of your hand on your phone. Podcasts are popping up from every corner and now solid contenders for attention, competing against the beloved Top 40 on the radio. Many businesses and organizations have jumped to the podcast train to discuss their philosophies, experiences, and typically bring on guests to up the ante on the conversations. Podcasts have solidified their place on the entertainment and education podiums and it doesn’t look like they have any plans of slowing down. Here are some of our favorite podcasts from Client Giant team members: The Tim Ferriss Show To no one’s surprise, this podcast hosted by best-selling author, human guinea pig, and bay area maverick, Tim Ferriss makes […]